Privacy Policy

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Dear partners,

In order to successfully process commercial and technical data that we exchange with you, we need to have information about certain of your personal data, such as: name, surname, contact phone number and address.

The company CRONY DOO BELGRADE (hereinafter: CRONY or we) undertakes that the submitted data are strictly kept and are available only to employees who need the data.

All CRONY employees are responsible for respecting the principles of privacy protection. We undertake not to use the collected data for any other purposes, nor to pass them on to third parties.

In addition to the above, we collect, analyze and process data on the products that our visitors are looking for and buying, as well as on the pages they visit. We use this information to improve the offer and appearance of our pages and to enable easier access, safer and more convenient shopping.

Use of cookies

We use so-called cookies on our website www.crony.rs . Cookies are small files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not contain viruses, trojans or other malicious software. Cookies store information obtained about the device you are using. However, this does not mean that we are aware of your identity. On the one hand, the use of cookies serves to make your visit to the website more pleasant. We use so-called session cookies to recognize that you have already visited certain parts of our site or that you are already logged in to your user account. They are automatically deleted after you leave our website. In addition, we use temporary cookies that are stored on your device for a certain period of time. When you revisit our website, it is automatically recognized that you have already been to the page and what settings you have set, so you will not have to repeat these actions.

On the other hand, we use cookies to statistically record the use of our website, in order to optimize the offer and display information that is tailored to your interests. These cookies allow us to automatically recognize you when you visit our website again. These cookies are automatically deleted after 5 years, but you can always delete them manually on your computer.

Most browsers automatically accept cookies. However, you can set your browser so that cookies are not stored on your computer or a message always appears before a new cookie is created. However, completely disabling cookies may mean that you cannot use all the features of our website.

You can read more about the use of cookies and how to collect them in our Cookie Policy.

Google Analytics

For the purpose of customizing the design and continuous improvement of our website, we use the so-called Google Analytics - a web analytics service provided by Google Inc. ("Google"). In this context, pseudonymized user profiles are created and cookies are used. Cookies generate the following information about your use of this website:

  • browser type / version;
  • operating system used;
  • referrer URL (previously visited page);
  • hostname of the accessed computer (IP address);
  • server query time vreme.

The data is used to evaluate the use of our website, to compile reports on activities on the site and to provide other services related to the use of the site and the use of the Internet. The data is processed for the purpose of market research and customization of this website. IP addresses are anonymized, so it is not possible to establish identity (so-called IP masking). Under no circumstances will your IP address be linked to other Google data.

For more information about Google Analytics data protection, visit the Google Analytics website.

Promotional activities

For the purposes of conducting promotional activities, we collect data, in accordance with the rules for each activity individually. Please note that in order to register participals, we usually need your name and surname, e-mail address and, if necessary, a contact telephone number.

The legal basis is your consent as indicated in the promotional activity document.

The social networks

We process the data collected on social networks for the purpose of informing consumers about current promotions and offers, interactions and creating orders.

CRONY does not share the collected data with third parties and reserves the right to delete illegal content, hate comments, explicit content and data that constitute a criminal act.

Employment

Applications for current invitations and data collected by sending a CV to e-mail office@crony.rs  CRONY stores and uses the data submitted in these applications only for the purpose of engaging in an open position in accordance with the invitation.

Additional information on partner rights

  • the right to access the data collected;
  • the right to suspend the use of the information provided;
  • the right to correct the submitted data;
  • the right to restrict the use of data if it considers the procedure to be illegal.

Consent and changes in conditions

The use of our services implies the consent of the user to the stated Terms of Use. CRONY undertakes to comply with all of the above, and all changes to the conditions become valid only after posting on this page and sending e-mail notifications to all registered users.

E-mail Newsletter notifications

Our customers have the opportunity to receive information about promotional activities through the periodic issuance of a newsletter, which is not available on the company's website and by sending to e-mail addresses with personal data of potential customers, which usually contain name, phone number and E -mail address. It is assumed that you agree to receive this type of notification about the current offer, and we use your information exclusively for that purpose. You can revoke your consent to the processing of collected data or personalized offers at any time. Unsubscribe options are available at the end of each newsletter. When the user logs out, the data for this purpose will be deleted.

For all questions, requests or complaints regarding the application of our Privacy Policy or for exercising your rights related to the protection of personal data, you can contact us by e-mail at adress: zastitapodataka@crony.rs .

Who has access to your data ?

It is extremely important for our company to protect your personal data, which is why we take care that your personal data is not disclosed to unauthorized persons. Within our company, access to the data that you have made available to us, have only those sectors, ie those employees who need them to fulfill the purpose for which the personal data were collected, and whose job description is processing personal data.

In addition to our employees, in order to provide certain services, we may provide your data to third parties - our partners who provide services on behalf of CRONY (eg courier service).

In all these cases, we have provided our relationship with external partners and the manner of protection and handling of your personal data with appropriate documents in accordance with the Law.

We do not export your data outside the territory of the Republic of Serbia.

How long we keep your data ?

We store personal data as long as necessary to fulfill the above purposes. In doing so, we take into account the legal obligations to keep personal data.

We will delete the data collected on the basis of the consent even before the withdrawal of the consent, if the purpose for which we collected the data has been achieved (as we do with the survey participants).

When the basis for data collection is the conclusion and execution of the contract, we keep the data on realized purchases and customers to the extent provided by tax regulations and regulations governing the contract of sale.

After the expiration of the stipulated deadlines, ie after the withdrawal of the consent, if the data are processed on that basis, all customer data will be depersonalized or deleted or destroyed.

What rights do you have as a data subject?

You can contact us at any time with any of the above requirements:

  • to provide you with access to your personal data, to answer for what purposes the data concerning you are used, as well as to access such personal data, to know the purpose of processing, the categories of your personal data we hold, third parties, third parties or categories of third parties to which your personal data is shared, the period during which we retain the data;
  • request the correction of inaccurate, incorrectly entered and / or outdated data;
  • request the deletion of your personal data if the processing is based on your consent, legitimate interest or if the personal data are no longer necessary to achieve the purpose for which they were collected;
  • to submitt a complaint in the way we process your data, even in cases where it is not disputed that we process the data in accordance with the Law;
  • to submitt a complaint to the Commissioner for Personal Data Protection, in accordance with the Law.

For any additional questions and requests regarding the processing of personal data, you can contact our Personal Data Protection Officer. Contact information is e-mail address zastitapodataka@crony.rs .

Entry into force and changes to the Privacy Policy

This Privacy Policy comes into force on the day of posting on our website www.crony.rs .

The privacy policy can be changed or supplemented, depending on the needs and changes in the process in our company, changes in the legal framework or at the request of the competent authority (Commissioner for the Protection of Information of Public Importance and Personal Data Protection).

It is recommended that users regularly monitor changes to the Privacy Policy on our website.

 

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